Your Services

Customer service is at the heart of everything we do and our charges are lower than the traditional waste water services provider in your local area - a quality service at the lowest cost. 

We provide waste water services to your business, removing used water and treating it at our treatment works. We also take away the rain water from your property, safely discharging it into the local river or canal.




  • Please see the Your Responsibilities section where you will find information on ownership of pipes and sewers.


   Look after your sewers


  • We've put together some best practice advice for our Business customers here.


   Your charges 


  • In the Your Charges section you will find full details of our charging scheme for your area.


   Service Updates


  • You can find details of any planned maintenance or forecasted adverse weather in your area here.


  Useful Documents


  • You can view our Code of Practice and Guaranteed Standards scheme here.  


Do you want to know more about our services or what your responsibilities are?



0345 450 9549

Available Monday to Friday 8AM to 5PM